Scent No 62

This candle carries that energy — of nourishment, of quiet connection, of sacred balance. May it wrap you in warmth and remind you that you, too, are worthy of the same care you so freely give.

• eturn Window: Please notify us within 14 days (two weeks) of your purchase if you wish to return an item.

• Condition of Items: Returned products must be unused, unopened, and in their original packaging. For health and safety reasons, we cannot accept returns on any used products.

• Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure safe delivery.

• Refunds: Once we receive and inspect your return, we will process your refund back to the original form of payment. Please allow 5–10 business days for the refund to reflect.

At Tranquil Suites, we take pride in delivering your luxury products with care. Below you’ll find details on how we ship your orders and what you can expect.

Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order has been placed, and a follow-up email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

• We ship via trusted carriers such as USPS, UPS, or FedEx.

• Standard delivery typically takes 3–7 business days after your order is processed, depending on your location.

• Expedited shipping options may be available at checkout for an additional fee.

Shipping Costs

• Shipping costs are calculated at checkout based on your order total, delivery address, and selected shipping method.

• Occasionally, we may offer free shipping promotions—be sure to check our announcements and promotions for details.

Order Tracking

• Once your order ships, you will receive a tracking number via email.

• Please allow up to 24 hours for tracking information to update.

Delivery Issues

• Tranquil Suites is not responsible for delays caused by carriers, incorrect addresses provided at checkout, or unforeseen circumstances such as weather.

• If your package is marked as “delivered” but you have not received it, please contact the carrier directly. We are happy to assist in filing a claim if needed.

International Shipping (optional section – if you want to ship outside the U.S.)

• At this time, we [offer / do not offer] international shipping. If available, customers are responsible for any customs duties, taxes, or fees charged by their country.

Our goal is to ensure your order arrives quickly, safely, and beautifully packaged—just as luxury should be.